How Did Google Really Use Coaching to Tackle Wicked Business Problems?

Google Has Massive Resources …

Google has used coaching to address wicked business problems in several ways. For example:

  1. Employee development and growth.

  2. Innovative problem-solving.

  3. Team dynamics and collaboration.

  4. Change management.

  5. Cultural alignment.

By using coaching to address wicked business problems, Google has been able to tap into its workforce's collective expertise and creativity and create a more adaptive and resilient organization.

Micro-, small and medium-sized businesses may not have the same resources as a large corporation like Google, but that doesn't mean they can't adopt similar approaches to addressing wicked business problems. By taking small steps, you can turn wicked problems into opportunities, just like larger corporations. The key is approaching challenges with an open mind, a willingness to learn, and a commitment to continuous improvement.

 Small Steps

Here are some steps you can take:

  1. Encourage open communication.

  2. Foster a culture of continuous improvement.

  3. Seek outside help.

  4. Embrace technology.

  5. Focus on solutions.

Not Enough Time, Not Enough Money, Too Much To Do

I understand that running any business, whatever its size, is challenging and time-consuming, and you may feel like you don't have the resources, time, or energy to address wicked problems. However, there are a few things you can do to make the process easier:

  1. Prioritize: Focus on the most pressing problems and prioritize your efforts accordingly.

  2. Delegate: Consider delegating tasks to trusted employees or outsourcing to save time and resources.

  3. Seek help: Reach out to business networks, mentors, or consultants for support and advice.

  4. Implement simple solutions: Start by implementing simple solutions that can make a big impact, such as encouraging open communication or using technology to streamline processes.

  5. Take care of yourself: Take care of your physical and mental well-being, as this can help you approach problems with a clearer mind and more energy.

Remember, turning wicked problems into opportunities is a process, and it's okay to start small and build from there. By taking these steps, you can create a more resilient and adaptive business better equipped to navigate complex challenges and turn them into opportunities for growth and success. 

We Can’t All Be Google, But We Can Use Coaching On Wicked Problems

By using coaching to address wicked business problems, Google has been able to tap into its workforce's collective expertise and creativity and create a more adaptive and resilient organization.

Other organisations don’t have the same resources. However, small steps can turn wicked problems into opportunities, just like larger corporations.

Running any business, regardless of size, is challenging and time-consuming, and resources to address wicked problems may appear ‘thin.’ But if you prioritize, delegate, get help (from a coach), keep it simple, and above all, take care of yourself, you will create a more resilient and adaptive business capable of tackling challenges.

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How To Tackle Really Wicked Business Problems: Critical Design Thinking

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Got A Wicked Business Problem? How To Turn It Into A Great Opportunity: 7 Strategies