Books by Clive

Decision-making for New Product Development in Small Businesses (Routledge Advances in Management and Business Studies)

by Mary Haropoulou and Clive Smallman
What goes on in a small firm that lives or dies by its capacity to innovate? How are decisions made on new product development, and how does that feed into the ecological, social and financial sustainability of the firm? This book answers the questions through an in-depth look at a small business that manufactures high-end carpet yarn.

Using advanced analytical techniques to interrogate rich qualitative data, the book draws together established theories of decision-making and new product development, coupled with thinking about business sustainability to improve our understanding of this important area of business practice. The book further reinforces the importance and role of organizational learning in organizational decision-making, based on novel analysis of empirically developed qualitative data.

Corporate and Workplace Investigations:
Crime Investigative and Interviewing Techniques, Methodology and Applications

by Mario Bekes and Clive Smallman
For as long as there have been people, there has been crime. And where there is crime, there must be investigation: to establish facts and provide evidence.

In 2015, the Federal Bureau of Investigation (FBI) nd the American Association of Certified Fraud Examiners estimated financial losses from white-collar crime in the USA to be between US$300 and $600 billion per year. The Insurance Fraud Bureau of Australia (IFBA) estimates fraudulent claims to cost insurance companies Au$2.2 billion annually.

It increasingly falls to companies and other civil organisations to better manage the considerable risk associated with fraud, through its early detection (as it is first actioned) or once the crime is completed.

Corporate and Workplace Investigations is intended as an introduction to commonly used methods and core principles of investigative technique. The authors begin by placing corporate investigations in the context of competitive intelligence. It outlines the conventional investigative process, before turning to detail each of its phases in more detail, looking at process and practice.

Corporate and Workplace Investigations is for corporate executives, HR professionals, claims managers, case managers and indeed anyone charged with investigating workplace crime or fraud.